Data Protection

Bijli app's Privacy Policy

Your personal data matters most to us. Here you can transparently see how bijli app collects, stores, and protects your data.

Last Updated: January 1, 2026
SSL Encrypted
Language: Bengali

By registering on or using bijli app, you agree to this Privacy Policy. We encourage you to read it in full to understand how your personal data is processed.

01 Introduction & Overview

Bijli app (https://bijliapp.bet) is a trusted online gaming platform in Bangladesh. We place the highest importance on our members' privacy and are fully committed to protecting their personal data.

This privacy policy explains what data bijli app collects, how it is used, who it may be shared with, and what rights you have over your information.

This policy applies to bijli app's website, mobile application, and all related services. We comply with applicable laws in Bangladesh and international data protection standards.

In plain terms: We use your data solely to provide our services. Your data is never sold.

02 What Data We Collect

Bijli app collects two types of data — information you provide directly, and information gathered automatically while you use the platform.

What You Provide Directly

Data Type Example When It Is Collected
Identity Information Name, date of birth, gender At the time of registration
Contact Information Email address, mobile number At the time of registration
Identity Document National ID Card, Passport During KYC Verification
Financial Information Mobile Banking Number At the time of deposit/withdrawal
Content of Communication Messages Sent to Support When Using Support

Automatically Collected Data

  • Device Information: Device type, operating system, browser
  • Usage Data: Page visits, clicks, session duration
  • Location Information: Approximate location based on IP address
  • Transaction History: Deposit, Withdrawal & Betting Records
  • Cookies & Tracking: Session cookies, preference cookies

03 How We Use Your Data

Bijli app uses your data strictly for defined purposes. We never use your data for anything unnecessary.

  • Account Management: To confirm registrations, logins, password resets, and account verification.
  • Payment Processing: To process deposits and complete withdrawals.
  • KYC Verification: To verify identity and age — this is a legal requirement.
  • Customer Support: To resolve your questions and complaints.
  • Fraud Prevention: To detect unusual transactions and suspicious activity.
  • Personalization: To recommend games and offers tailored to your preferences.
  • Promotional Communications: To send you new offers and updates (you can opt out at any time).
  • Legal Compliance: To meet the requirements of government regulatory authorities.
  • Platform Improvement: To improve bijli app's services and enhance the user experience.

Bijli app never sells your data to advertising agencies or third-party marketers.

04 Data Sharing & Disclosure

Bijli app may share data with specific parties only in the limited circumstances below and only to the extent necessary:

Payment Processors

Financial information is shared with mobile banking services such as Mobile Pay, Nagad, and Rocket to process transactions. These providers maintain their own privacy policies.

Technology Service Providers

To operate bijli app, we work with trusted technology partners — including server hosting, cybersecurity, and customer service software providers. They process data solely in accordance with our instructions.

Legal Obligations

Bijli app may be required to disclose information to authorities in response to a court order, government investigation, or other legal obligation. Where possible, you will be notified in advance.

Business Changes

In the event of a major change to bijli app's business structure (such as a merger), your data may be transferred to the new entity. You will be informed in advance should this occur.

Before sharing data with any third party, bijli app ensures that the party maintains adequate data protection standards.

05 Cookies & Tracking Technologies

Bijli app uses cookies and similar tracking technologies to enhance your platform experience. Cookies are small text files stored in your browser.

Types of Cookies We Use

Cookie Type Purpose Duration
Essential Cookies Login Sessions & Security Deleted at end of session
Functional Cookies Saving Language & Preferences 1 Year
Analytics Cookies Usage Statistics 6 months
Performance Cookies Page Load Speed Measurement 3 Months

You can disable cookies at any time through your browser settings. Please note, however, that disabling essential cookies may prevent bijli app from functioning properly.

06 Data Retention Period

Bijli app does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

  • Account Information: For as long as your account is active, and for 5 years after closure.
  • Transaction Records: A minimum of 7 years as required by financial regulations.
  • KYC Documents: 5 years after account closure.
  • Customer Support Chat Logs: 2 years.
  • Analytics Data: In anonymized form, for up to 2 years.
  • Marketing Preferences: Until you cancel.

Once the retention period expires, bijli app permanently deletes or anonymizes your data using secure methods.

07 Your Rights

You have important rights over your personal information on bijli app. Each right is described in detail below:

Right to Access

You have the right to know what information bijli app holds about you and to receive a copy of it.

Right to Rectification

If your information is incorrect or incomplete, you have the right to request a correction.

Right to Erasure

Under certain conditions, you may request that your personal data be deleted.

Right to Restrict Processing

In certain circumstances, you may request that the use of your data be restricted.

Data Portability

The right to receive your data in a structured, machine-readable format.

Right to Object

You may object to marketing communications or certain types of data processing.

To exercise any of the rights above, email us at support@bijliapp.bet. We will respond within 30 days.

08 Security Measures

Bijli app uses industry-leading security technology to protect your data. Our security framework operates across multiple layers.

  • 256-bit SSL/TLS Encryption: All data transfers are fully encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Firewall & DDoS Protection: Servers are protected against cyberattacks.
  • Regular Security Audits: Regular audits conducted by third-party experts.
  • Access Control: Only authorized personnel have access to specific data.
  • Data Backup: Encrypted backups are stored on secure servers.

If you believe your bijli app account has been compromised, contact support@bijliapp.bet immediately and change your password.

09 Third-Party Links & Services

The bijli app platform may integrate certain third-party services — such as game providers and payment gateways. These third parties operate under their own privacy policies.

  • Bijli app is not responsible for the data protection practices of third parties.
  • Only the information necessary to complete a transaction is shared with payment gateways.
  • Game providers may collect gameplay data — their own policies apply.
  • We vet all partners and require them to sign data protection agreements.

We recommend reading the privacy policy of any third-party service before using it.

10 Protection of Minors' Data

Bijli app strictly prohibits registration by anyone under the age of 18. We do not knowingly collect data from minors.

  • Age is verified at the time of registration.
  • Age verification is mandatory during the KYC process.
  • If a minor has registered by mistake, all their data will be deleted immediately.
  • Parents or guardians may request the deletion of their child's data.

If you know of a minor using bijli app, please report it to support@bijliapp.bet. We will take immediate action.

11 Privacy Policy Updates

Bijli app may update this privacy policy from time to time. For any significant changes, we will notify you via your registered email address.

  • The date of each update will be noted at the top of this page.
  • At least 14 days' notice will be given before any significant changes.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • In the event of any conflict with a previous version, the most recent policy shall apply.

12 Contact Us

For any questions, requests, or complaints regarding this Privacy Policy, please get in touch with us:

  • Email: support@bijliapp.bet
  • Support Hours: 24 hours a day, 7 days a week
  • Response Timeframe: Within 30 business days

For formal complaints regarding data protection, please include in the subject line of your email "Data Privacy Request" Please mention it.

Why bijli app Is Safe

Our Commitment to Protecting Your Data

Every piece of your information on bijli app is handled and protected with care.

🔐
Encryption

256-bit SSL Protection

All data transfers on bijli app are secured with bank-grade 256-bit SSL encryption. Breaking this encryption is virtually impossible for hackers.

🛡️
Identity Verification

Strict KYC Process

Every account on bijli app goes through KYC verification, ensuring that only adults and legitimate users have access to the platform.

🔑
Account Security

Two-Factor Authentication

Enable 2FA on bijli app to add an extra layer of security to your account. Even if your password is compromised, your account stays protected.

🚫
No Data Selling

Your Data Is Never Sold

Bijli app never sells your personal information to third-party advertisers or marketers. Your data is used solely to serve you.

🔍
Transparency

Full Transparency Policy

Bijli app communicates clearly and plainly how your data is used. No hidden terms, no complex legal jargon.

⚙️
Control

Your Data, Your Control

On bijli app, you can view, update, or delete your information at any time. Full control always stays with you.

Safe Gaming

Start Gaming in a Secure Environment

Your data is completely secure on bijli app. Register today and become part of Bangladesh's most trusted gaming platform.

18+ | Play Responsibly | Terms Apply

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